NEWS

Latest Updates

Stay updated with the latest changes, improvements, and important announcements from our store. New updates will appear at the top.

October 16, 2026

Shipping Update for Poland

We would like to inform our customers about a change to deliveries in Poland:

Orders over €150: Your parcel will be delivered by Poczta Polska instead of InPost.

Orders up to and including €150: Your parcel will continue to be delivered by InPost.

In both cases, you should not have to pay any additional fees upon delivery.

We apologize for any inconvenience this change may cause and thank you for your understanding.

Thank you for shopping with Wabi-Sabi Store!

October 7, 2026

Temporary Shipping Delay for Poland, Germany and the United Kingdom

Due to the implementation of our new shipping system, we are currently experiencing slight delays in order processing.

All shipments to 🇵🇱 Poland, 🇩🇪 Germany and 🇬🇧 the United Kingdom will be dispatched no earlier than October 14, 2026.

We will keep you updated with any further information or changes.

We sincerely apologize for the delay and thank you for your understanding.

October 2, 2026

Food and Tea Products Temporarily Available by Request Only

Due to changes in our shipping arrangements, food and tea products are temporarily unavailable for direct purchase on our website. This change applies to all countries.

For the time being, food and tea products can only be requested through our Product Request Form.

We apologize for the inconvenience and thank you for your understanding.

October 2, 2026

New Shipping Method and Import Fee Updates for Selected European Countries

October 2, 2026

New Shipping Method and Import Fee Updates for Selected European Countries

We are pleased to announce changes to our shipping method and import charges, effective immediately. (It only applies to orders placed after October 2nd, 16:00 JPT).

For all orders to Poland, the UK, Germany, France and Italy, applicable taxes, customs duties and import-related fees are covered when you place your order.

You will not have to pay any additional import charges upon delivery.

Additionally, all shipments to Poland will now be delivered by InPost.

For Denmark, Estonia, Finland, Monaco, Luxembourg, Malta, the Netherlands, Slovakia and Sweden, the following rules apply:

Orders up to €150:

All applicable customs duties and fees, including the EU €3 customs duty and any additional delivery or handling fees, are included in the price. VAT is collected at checkout.

You will not have to pay any additional import charges upon delivery.

Orders over €150:

We do not collect VAT, customs duties or other import fees at checkout.

All applicable import charges, including VAT, customs duties and handling fees, must be paid upon delivery.

Thank you for your continued support. We hope these changes make shopping at Wabi-Sabi Store easier and more convenient.

July 16, 2026

Important Shipping Update for Selected EU Countries

Starting July 24, 2026, orders under €150 to Austria, Denmark, Germany, Finland, France, Belgium, Portugal, Czech Republic and Luxembourg will be shipped exclusively via DHL.

The standard shipping fee for these orders will be ¥2,500. Free shipping will still apply to orders over ¥8,000.

Thank you for your understanding.

July 14, 2026

BLIK Payments Are Working Again

We are pleased to inform you that the technical issue with BLIK payments has been resolved.

BLIK is now available again and can be used without any problems when placing an order.

Thank you for your patience and understanding. We sincerely apologize for any inconvenience caused.

July 10, 2026

Temporary Issue with BLIK Payments

We would like to inform you that we are currently experiencing a temporary technical issue with BLIK payments.

Our team is working to resolve the problem as quickly as possible. In the meantime, we kindly encourage customers to use one of the other available payment methods when placing an order.

We sincerely apologize for any inconvenience this may cause and thank you for your patience and understanding.

June 29, 2026

VAT Collection for UK Orders

We are pleased to announce that VAT is now collected directly at checkout for orders shipped to the United Kingdom with a value of up to 135 GBP.

Previously, VAT was collected at checkout only for customers from the European Union. From now on, customers from the United Kingdom will also pay VAT when placing their order, which means there should be no need to pay VAT again upon delivery.

Please note:

• This applies to orders with a value of up to 135 GBP.
• Any customs duties, import taxes, or other charges are not included and, if applicable, will still need to be paid upon delivery.

We hope this makes shopping from Japan even easier and more transparent for our UK customers.

June 04, 2026

Important Notice for EU Customers

From 1 July 2026, the European Union is expected to introduce a new fixed customs duty of €3 for each different customs tariff item included in a parcel valued under €150.

This means that the charge may depend on the customs classification of the products included in the parcel, not simply on the number of items ordered.

For example:

• If you order cream several times, it may generally count as one customs tariff item, so the additional charge may be around €3.
• If you order cream several times and gummies several times in one parcel, these may generally count as two different customs tariff items, so the additional charge may be around €6.

These examples are for general guidance only. The final customs classification and charge amount are decided by customs authorities and/or the delivery carrier. WABI-SABI STORE cannot guarantee the final amount in advance.

There are no changes to the customs duties for purchases with a total value of €150 or more.

To shop in the most cost-effective way under the new rules, ordering several pieces of the same product, also known as bulk buying, may generally be more predictable from a customs point of view. This means buying multiple pieces of the same item or similar items in one order.

The additional duty will most likely depend on the HS code / customs classification of the products. In general, if several products share the same HS code or the same customs tariff classification, they may be treated as one customs tariff item. For example, if you order several different creams and they are classified under the same HS code, the additional charge may be around €3 rather than €9.

Customers can also use online HS code search tools, such as tariffnumber.com, to check the possible customs classification of products. Please note that this is for general reference only, and the final classification is always decided by customs authorities and/or the delivery carrier.

Orders containing many different product categories may still be placed as usual, but the final customs charges may vary depending on how the items are classified.

Due to these upcoming changes, we will temporarily suspend sales of the following box products to customers in the European Union from 11 June 2026:

• Peko Peko Box
• Snack Box
• Kawaii Box

These boxes contain many different items, so the final customs charges may be difficult to estimate in advance. The timing for resuming sales is currently undecided.

Regarding skincare sets, we are planning to offer several different product combinations that may be more suitable under the new customs rules.

After the new rules come into effect, more practical details should become clearer. We will carefully monitor the situation and adjust our offer so that shopping at WABI-SABI STORE remains as clear, convenient and cost-effective as possible for our EU customers.

Thank you for your understanding.

May 1, 2026

New Store Layout

We introduced a redesigned store layout to improve user experience across desktop and mobile.

New website:

Old website:

If you experience any issues, contact us:
wabisabi.store.jp.cs@gmail.com

April 3, 2026

Discontinuation of Rewards System

Due to recurring technical issues, we will be discontinuing our rewards (membership) system.

Remaining points will be converted into discount codes:

• 0+ points → 3% discount
• 0+ points → 5% discount
• 800+ points → 10% discount

Everyone receives the -3% and -5% codes and they are valid until the end of May 2026.
-3% code: VWWP3BKP6GDN
-5% code QVP07G8YRX73
Codes are single-use only.

10% off codes will be emailed in early May to customers with points above 800.

March 30, 2026

Free Shipping Launch

Free shipping is now available for orders above 30,000 JPY.

*Applies to product value only (excluding shipping and additional fees).

March 28, 2026

VAT Payment System Update

We implemented a VAT system for EU orders:

• Below 150 EUR: VAT paid at checkout
• Above 150 EUR: VAT + customs at delivery

*Shipping is not included in the 150 EUR threshold.

Need Help?

If you have any questions:

wabisabi.store.jp.cs@gmail.com

or via store chat